Information Technology for Knowledge Management

Introduction

The intelligence of a person can be transferred to other people. In the generation where most of the people are engaged and encouraged in the use of different technologies, the intelligence can be now also applied in different materials. One and the most popular example in the use of the computers, the computer enables the user to utilize his knowledge and expand his other skills through the various programs incorporated in the system. A person who had mastered the different programs in the computers values the existence of the technology in making an efficient and effective work.

Background and Problem Statement

The collaboration of the human minds and the computer system is not new in the overall system of the company. The companies paid importance on the intelligence of the people regarding to the natural sciences, mathematics, economics, and engineering. Through this various practices, the involvement of the information technology in predicting the overall performance of the company is paid especial attention (Nickols, 2000). The intervention of the information technology in the system of every department allows the people to connect, communicate, and collaborate toward the success of the business. Meeting the objectives of the company is possible in the application of the knowledge in the management. Based on this idea, how information technology affects and/or improves the knowledge management in an organization.

Research Objectives

First objective is to determine the importance of the information technology in the system within the organization. Second is to acknowledge the existence of the knowledge management in the promotion of an organization towards success. And lastly, is to discover the different ways on how the information technology can be apply to the knowledge management and its effects as well.

Research Questions

The study provided several questions that can serve as the engine of the study in the fulfillment of the objectives.

1. What is the purpose of the information technology in providing a quality system?

2. What are the different applications promoted by the use of information technology?

3. What is the purpose of the knowledge management in the perspective of the organizational leaders and the employees?

Literature Review

The interactive system of the information technology allows the organization to promote the efficiency and effectiveness of the performance of each people within the organization. Many researchers proved that the information technology is helpful in the knowledge management. In the collaboration of the information technology and knowledge, the people have the power or ability to understand and learn different things (Shimemura and Nakamori, 2002; Kerr, 2007). In the name of the knowledge in the organization, many elements are being incorporated in the system and therefore, the door in the development of the systems methodology. The approach of the information technology in creating a strong knowledge management is focus on the four mental, social, and technical skills (Nonaka, 1991). The socialization, externalization, combination, and internalization are the devoted factors in the management of the knowledge which is also qualified in the information technology accessibility. Knowledge management is the activity within an organization that valued the different resources and ideas of the people. The discovery of the new and fresh knowledge is vital in the structure of innovation and additional ideas (Shimemura and Nakamori, 2002). The increasing demand for the knowledge and the proper management can be a challenge in every industry. In that issue, the proper mentoring and guidance for the people are highly appreciated both by the leaders and the employees (Werner, 2004). The information technology in knowledge management is considered an essential asset in the organization and being currently used to rule the organization. This is another strategy by most of the companies to build the strengths and minimize their weaknesses (Egbu and Botterill, 2002).

Methodology

The applied method is the combination of the use of questionnaires and the secondary information. In the questionnaires, the IT experts or the IT users of an organization where asked about their idea on the promotion of the IT in the knowledge management. The participants are qualified based on their age, gender, position in the company, and the years of their service in the organization. Meanwhile, the use of the secondary information will help the researcher in discovering the literature gaps from the past years and promoting an in-depth analysis for the entire study. The secondary information will provide a quality idea that will support the interaction of the IT in the knowledge management of an organization.

References:

Egbu, C., & Botterill, K., 2002. Information Technologies for Knowledge Management: Their Usage and Effectiveness, ITcon, Vol. 7 [Online] Available at: http://www.itcon.org/2002/8/paper.pdf [Accessed 25 Feb 2010].

Kerr, W., 2007. Ethnic Scientific Communities and International Technology Diffusion, Harvard Business School and MIT [Online] Available at: http://www.hbs.edu/research/pdf/06-022.pdf [Accessed 25 Feb 2010].

Nickols, F., 2000. The Knowledge in Knowledge Management, The Knowledge Management Yearbook 2000-2001 (pp. 12-21) [Online] Available at: http://home.att.net/~nickols/Knowledge_in_KM.htm [Accessed 25 Feb 2010].

Nonaka, I., 1991. The Knowledge Creating Company, Harvard Business Review [Online] Available at: http://hbr.harvardbusiness.org/2007/07/the-knowledge-creating-company/es [Accessed 25 Feb 2010].

Shimemura, E., and Nakamori, Y., 2002. Information Technology and Knowledge Management [Online] Available at: http://unpan1.un.org/intradoc/groups/public/documents/APCITY/UNPAN020324.pdf [Accessed 25 Feb 2010].

Werner, W., 2004. The Importance of Mentoring, Law Practice Today [Online] Available at: http://www.abanet.org/lpm/lpt/articles/mgt07041.html [Accessed 25 Feb 2010].